Shipping Policy
Order Cancellation
Please be aware, once an order is placed, we can't cancel the order, as it begins processing immediately, however, once your order arrives to you, you may reach out to our support team in order to start the return process. Once you return your order, we can process a refund!
LOST/MISSING PACKAGES
Aerova is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates
United States 7-15 Business days
Canada, Europe 7-15 Business days
Australia, New Zealand 7-15 Business days
Central & South America 15-25 Business days
Asia 7-15 Business days
Africa 15-30 Business days
Max delivery time – 20 business days.
*This doesn’t include our 2-3 day processing time. *All shipping times exclude clearance/customs delays
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at shopaerova@gmail.com
Frequently Asked Questions
What is the Aerova Pro?
The Aerova Pro is a versatile, portable device that functions as both a vacuum cleaner and an air blower. It's designed for convenience and efficiency in cleaning various surfaces and environments.
What are the key features of the Aerova Pro?
- Dual functionality (vacuum and air blower)
- Lightweight and portable design
- Powerful suction and blowing capabilities
- Multiple attachments for different cleaning tasks
- Rechargeable battery for cordless operation
- Easy to clean and maintain
Is the Aerova Pro noisy?
No. The Aerova Pro is designed to operate quietly compared to traditional vacuum cleaners, making it suitable for use in various environments without causing significant disturbance.
How do I charge the Aerova Pro?
The Aerova Pro comes with a charging cable. Simply plug it into a standard outlet and connect it to the device. A full charge typically takes a few hours.
How does the Aerova Pro compare to traditional vacuum cleaners?
The Aerova Pro offers the advantage of portability, dual functionality, and ease of use. While it may not replace a full-sized vacuum for heavy-duty cleaning, it is ideal for quick cleanups and hard-to-reach areas.
